Who we are
CCM Paving Ltd ("we", "us") is responsible for the personal information you give us through ccmpaving.co.uk, our price calculator, and by phone or email. We are the data controller for that information.
• Company: CCM Paving Ltd, registered in England and Wales, company number 17458995
• Registered address: 12 Pentywyn Heights, Aberconwy, United Kingdom, LL31 9DT
• Email: mail@ccmpaving.co.uk
• Phone: 07368 841275
If you have any questions about this policy or how we use your information, contact us using the details above.

What information we collect
What information we collect
We only collect the information you choose to give us, plus basic technical information when you visit our website.
When you use our price calculator: your name, email address, postcode, phone number (optional), the areas, measurements and surfaces you choose, and the indicative price shown.
When you request a site visit: the above, plus your phone number, address and any message you add.
When you use our contact form: your name, email address, phone number and your message.
When you phone or email us: your contact details and anything you tell us about your project.
When you browse our website: technical information such as your IP address, browser and device type, and pages visited, collected through cookies (see Cookies below).
We do not collect special category information (such as health details), and we do not knowingly collect information from children.

How we use your information

We use your information only to deal with your enquiry and any work you ask us to do. Under UK data protection law we must have a lawful basis for each use.

Showing your indicative price and emailing you a copy: legitimate interests, responding to an enquiry you started.

Contacting you about your estimate, for example a follow-up call or email: legitimate interests, helping you decide whether to book a visit.

Arranging and carrying out a site visit, and giving you a fixed written price: steps taken at your request before entering into a contract.

Carrying out work, invoicing and keeping business records: performance of a contract, and legal obligation (tax and accounting records).

Answering messages sent through our contact form, phone or email: legitimate interests, responding to your enquiry.

Keeping our website working and secure, and understanding how it is used: legitimate interests, and your consent for non-essential cookies.

We do not send marketing emails unless you have agreed to receive them, and we never sell or rent your information.

Who we share it with

We share your information only with the service providers that run our website, price calculator and email. They process it on our behalf and may not use it for their own purposes.

Wix.com: hosts our website, stores enquiries and contacts, and sends our automated emails.

Netlify: hosts our price calculator and keeps a backup copy of each enquiry.

Guru (Team Blue Internet Services UK Limited): hosts our business email accounts.

Google: provides the fonts used by our price calculator, which means your IP address is shared with Google when the page loads.

Some of these providers store data outside the UK, including in the United States. Where this happens, the transfer is protected by safeguards recognised under UK law, such as the UK International Data Transfer Addendum or the UK–US data bridge.

We may also share information if the law requires it, or with professional advisers such as our accountant.

How long we keep it
We keep your information only as long as we need it.
• Enquiries that don't go ahead: deleted 12 months after your last contact with us.
• Customers: job and invoice records kept for 6 years after the work is finished, as required for tax and accounting purposes.
• Emails and messages: kept for as long as the related enquiry or job record.
You can ask us to delete your information sooner (see Your rights below).

Cookies
Our website uses cookies, small files stored on your device. Essential cookies keep the site working and secure, and are always on. Other cookies, such as those that help us understand how the site is used, are only set if you agree to them in the cookie banner.
You can change your choice at any time using the cookie settings link on our website, or by clearing cookies in your browser. Our price calculator does not set any cookies of its own.

Your rights
You have the right to:
• ask for a copy of the information we hold about you
• ask us to correct anything that is wrong or incomplete
• ask us to delete your information
• ask us to restrict or stop using your information
• object to us using your information based on legitimate interests
• ask us to transfer your information to another organisation, where this applies
• withdraw your consent at any time, where we rely on consent

 

To use any of these rights, email mail@ccmpaving.co.uk or call 07368 841275. We will respond within one month, and there is normally no charge.

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If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.

Last updated: 14 November 2026